Frequently Asked Questions

Maintenance issues are prioritized based on urgency and service requests can be submitted through the resident portal.

Submit a maintenance request via the online portal or submit it in person with the leasing team.

No, you do not need to be present if permission to enter is received.

Call the emergency number and a maintenance technician will be dispatched to respond to the call. Fees apply.

You must revert the apartment back to its original condition to avoid charges.

Maintenance issues are prioritized based on urgency and service requests can be submitted through the resident portal.

Please refer to our amenities tab here: https://www.theclubwestatpearlriver.com/featuresandamenities?

The pool season is from Memorial Day to Labor Day.

Yes, parking is available.

They are located in each unit.

Yes, our community is pet friendly.

There is a $500 one-time non-refundable fee and a $50 monthly fee per pet (maximum of 2 pets).

Yes, breed restrictions are listed in the lease agreement.

No, we do not offer furnished apartments.

No, we do not offer short-term leases.

We have Amazon package lockers on-site near the lobby.

The fitness center is open from 5 AM to 11 PM.

Please review the policies for communal hours and fees with the on-site leasing team as they vary from room to room.

The fitness center at The Club West at Pearl River has treadmills, ellipticals, stationary bikes, reflective mirror, free weights, and a Functional Trainer.

There is no cost associated with taking a tour.

The management office is on site and they are available during the office hours posted on website contact page.

You can apply here: https://theclubwestatpearlriver.securecafe.com/onlineleasing/the-club-west-at-pearl-river/guestlogin.aspx?

Applications are approved 24-48 hours after receiving supporting documentation.

You can pay your rent through your resident portal or by sending a physical check to the corporate office.

You can pay your rent through your resident portal.

Yes, we offer referral incentives if you move in by a friend's recommendation. Call the leasing office for more details.

Please inquire with the leasing office.

Guest parking is available and we do allow guests. Please inquire with the management team regarding guest policies.

We are near many different restaurants and shops, ShopRite, The Fresh Market, Blue Hill Golf Course, Westfield Garden State Plaza, and more.

1000 Murray Court Pearl River, NY 10965